FAQs

Frequently Asked Questions

What currency are your prices listed in?
All our prices are displayed in U.S. Dollars (USD).

When will my order ship?
We do our best to process and ship orders as quickly as possible. Please allow 2–4 business days for production before your order is shipped.
Shipping usually takes 7–15 business days, depending on your location.

Once your order ships, your tracking number will be sent to you within 3–4 days. If it’s been over 7 business days and you still haven’t received tracking information, feel free to reach out to us at support@ROHASblendie.com.

Can I return my order if I’m not satisfied or if there’s an issue?
Yes, absolutely. If your item arrives damaged or defective, we offer a 100% money-back guarantee. Just email us with photo evidence of the issue, and we’ll arrange a full refund or replacement.

Can I cancel my order?
Yes, you can cancel your order at no charge, as long as it hasn’t shipped yet.
If your item has already been dispatched, you’ll need to wait for it to arrive and then use our simple return process for a full refund.

I entered the wrong shipping address — what should I do?
If you accidentally provided the wrong address, please reply to your order confirmation email or contact us at support@ROHASblendie.com within 24 hours.
Once the order ships, we’re unable to make changes and cannot offer refunds for incorrect addresses.

How long does shipping take?
Shipping times can vary, as we ship worldwide from multiple fulfillment centers. On average, you can expect your order to arrive within 7–15 business days.

I have another question that’s not listed here. Can you help?
Of course! Our team is happy to assist you. Just send us a message at support@ROHASblendie.com.
To help us respond faster, please include your order number and a clear description of your concern in your message. We receive a high volume of emails, but we’ll do our best to get back to you as quickly as possible.